Video demonstrating lock installation
lock Installation instructions PDF
There are important tips when installing the deadbolt lock:
- The lock should be perfectly vertical in alignment
- Screws should not be over-tightened, or it will affect the operation
- The latch / throw needs to be able to fully extend without touching the frame. Often the cavity will require drilling or a chisel to make the cavity deeper.
- The provided magnet is required to enable the lock to engage when the door is closed. Be sure to test it for the best placement.
Other considerations:
- If there is a latch or door knob that locks, in addition to this Deadbolt, make sure that it will not be locked from the inside. Put painters tape over it, or a big sign. Visitors will not have a way to unlock this lower latch if it becomes locked.
- The key hole is hidden under a circular magnet. Our system is intended to be "keyless", but keys are provided and may be placed in a Realtor Lockbox. It is recommended that the protective cover remain on the lock, especially if it is exposed to the elements.
- Best practices suggest leaving the box and supplies in the house, in a secure location. Spare keys should be kept separately and labeled.
- Once the property has SOLD, follow the instructions to "Manage" and "Un-Pair" the lock. This will stop the NterNow software from generating codes, it will mark your property as "Sold" in the NterNow system, and will allow a new user to access the Igloohome app and features.
Activation
- Once the lock has been properly installed, it must be Activated with the NterNow software.
- Activation is done with the NterNow mobile app while standing next to the lock.
- Login to the NterNow mobile app with firstname.lastname and select Staff
- Along the bottom of the app, find the word Activate
- Then select Install new Lock
- Follow the prompts to select the community & property
- The phone app will communicate with the lock over bluetooth and enable the NterNow platform