NterNow can integrate with Alarm.com providing Self Guided Tours through approved security panels, such as the Qualsys IQ4. This eliminates the need to purchase special equipment to provide Self Guided Tours.  


Here are the Compatible Alarm Panels and Compatible Z-Wave Locks

Alarm panels & Z-Wave Locks


The Builder support group at Alarm.com created a video tutorial to demonstrate the steps needed to enable self tours.

Tutorial Video - Dealer Facing Account


Here is an outline of the settings required to enable self tours within the Partner Portal

Partner Portal Settings & Requirements


Partner Portal Settings To Enable 3rd Party Showings

NterNow needs Two Logins created in the Alarm.com Client account assigned to the Enterprise Group

  • User #1

    • Username: NterNow-{{builderName}}

    • Email: NterNow-API-User@NterNow.com

  • User #2

    • Username: NNSupport-{{builderName}}

    • Email: SupportADC@NterNow.com

Users need to have ADMINISTRATOR permissions


Settings In the Partner Portal

  • Customer Source = Builder
  • Service Package should be "Builder - Community Management Security"
  • Add On - Unattended Showings 3rd Party API Solution, Locks, Auto Re-Arming schedules
  • Unit description should be the street address or Community/Lot
  • Add properties to an Enterprise Group
  • NO Access Plans - Access plans will not work with NterNow


When the Users have been created, NterNow will be able to finalize the integration. We will contact the client to understand the arming schedules and to verify automations.