Find instructions to clear a z-wave lock by performing a Factory Reset below


Kwikset 

  • On the interior half of the lock, slide the plastic cover off for access
  • Open the door and extend the bolt to the locked position
  • Slide the battery cartridge out of the top
  • Press the larger button (Program Button) while you slide the batter cartridge back in
  • Continue to hold the Program Button for 30 seconds
  • When the lock BEEPS, release the button - status LED will flash red
  • Press the Program button once more - status LED will alternate flashing red/green
  • The lock should begin retracting and extending the bolt to calibrate


  • Step 1: Unlock and then LOCK the deadbolt, deadbolt must be sticking out (locked)
  • Step 2: Remove the battery cover, press the program button .. not the A button.
  • Step 3: Count to 31 seconds
  • Step 4: Lock will beep red, Press the program button once more and it will flash green/red and make a noise like its unlocking and fully resetting to factory.
  • Step 5. Proceed with Activation!


Schlage

  • Remove the cover from the interior half of the lock
  • Disconnect the batteries
  • On the keypad, press and HOLD the Schlage button
  • While holding the button, reconnect the batteries
  • Release the Schlage button
  • The inside indicator and green check will blink if the Factory Reset is successful


Yale

  • A true Factory Reset on a Yale requires removing the lock from the door
  • For our purposes, we will perform an "Exclude" instead
  • On the keypad, enter the Master Programming Code (this is set during installation)
  • Press the Gear icon
  • Press number 7, then the Gear icon
  • In the NterNow install tool, tap the orange wrench then select "Exclude device"
  • On the lock keypad, Press number 3 then Gear icon


*If the number 7 is not available as an option, follow these steps

  • Remove the battery cover on the interior half of the lock
  • Remove 1 battery
  • Remove the GREEN Z-Wave cartridge at the top and wait a few minutes
  • Reinsert the Z-wave cartridge
  • Replace the battery
  • Repeat the "Exclude" or "Include" process again