Troubleshooting
When things don't work
Issue After entering a code, the lock sounds like it is trying to unlock but nothing happens. You may hear a clicking sound as though it is responding, bu...
Fri, 20 Dec, 2024 at 4:13 PM
If your first attempt to pair a lock results in an error, you will need to exclude that lock and then try to pair once more. Follow these instructions ...
Fri, 20 Dec, 2024 at 4:34 PM
If you need to lock the door after exiting a property, here are some instructions Kwikset Digital Screen Lock Wake the lock by tapping the screen Ta...
Mon, 13 Jan, 2025 at 6:33 PM
The NterNow hub needs to have a solid blue light on the top LED. If the controller has been plugged in for 5-10 minutes and is still not turning blue, here ...
Thu, 13 Feb, 2025 at 2:26 PM
Property not in your Dashboard? Here is how to troubleshoot - Go to your Properties Tab and select “Show All” in the top right. See if the property d...
Wed, 10 Sep, 2025 at 4:53 PM